If you’re lactose intolerant and planning to cruise with Carnival Cruise Line, here’s what you should know and how to make your trip more comfortable:

What Carnival Offers for Lactose Intolerance:

Dietary Accommodations:

• Carnival is generally accommodating of food allergies and intolerances, including lactose intolerance.
• They offer dairy-free and lactose-free options upon request, but you need to notify them in advance.

How to Notify Carnival:

• Contact Carnival’s Special Needs Department at least 14 days prior to sailing. Your travel agent can do this for you.
  
  • Email: specialneeds@carnival.com
  • Phone: 1-800-438-6744, ext. 70025
  • Include your booking number, ship name, and sailing date.

Onboard Dining Tips:

• Main Dining Room: Speak with your server or the maître d’. You can pre-order meals that meet your dietary needs the night before.
• Buffet: There are often allergen signs, but ask staff to be sure. Cross-contamination is more likely here.
• Specialty Restaurants: Let them know about your intolerance when you make reservations.

Bring Your Own Alternatives:

• You’re allowed to bring non-perishable, pre-packaged snacks (e.g. dairy-free granola bars, shelf-stable oat milk).
• Refrigeration is available for medical needs; request through Guest Services.

What to Watch Out For:

• Some desserts and dishes may contain hidden dairy (butter, cream, cheese).
• Ice cream stations typically don’t have dairy-free options unless specified.
• Room service menu may be limited in dairy-free choices.

These guidelines typically apply to most cruise lines.
Always let your travel agent know when you special dietary requests!

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